How to reset the password in Quick3DPlan or Quick3DCloset

How to reset the password in Quick3DPlan or Quick3DCloset

If you have forgotten your Password in Quick3DPlan or Quick3DCloset or want to change it, please follow these steps (NOTE: do not use “strange characters” in the password, like *, @, ñ, etc. Only use numbers and letters):

1. In the window that appears when you start the program, click on the “I forgot my password” button (NOTE: In the Email field, you must enter the Email you used in the registration form):

2. After that, this window belong to show you we have sent an e-mail with the instructions:

3. You will receive an e-mail with the instructions in order to modify the Password (NOTE: If you don’t receive the email, please check your email’s SPAM folder):

4. Click on the red highlighted link (or copy the address and paste it in your browser if the link does not work), and you will be redirected to introduce your new password in the “New password” y “New password confirmation” fields. Click on the “CHANGE” button to apply changes.

5. Once you have done this, you will be able to access the program with your e-mail and your new Password.